"for years, Continual Network Issues were a major limitation to expanding my business. lexcom was so confident that they could solve my issue that i was a bit skeptical because my previous two providers promised the same and Nothing Changed. I dealt with all the same issues.
when i finally pulled the trigger, they didn't disappoint. they quickly identified the problem and within a couple of weeks of taking their advice we were problem free.
they really know their stuff."
- Jason Farrell
President, Farrell Agencies
Every time a service call gets generated it means that one of your employees productivity has been impacted. We track every service call and categorize them so we can help identify common issues that could be solved with additional training.
When there are disruptions to your business they are often caused by components that have failed, reached their limits or a result of a design related issue. By collecting data about problem areas we can help get to the root cause of a problem and solve the issues for good.
We all like to get the most out of our equipment but sometimes the age of the equipment becomes a problem. Tracking issues back to equipment can help identify aging components that have past their useful days. It can also help us hold vendors accountable for products that simply do not work as advertised.