Frequently Asked Questions

Frequently Asked Questions

Feel free to read the FAQs to find what you are looking for.

Our Services

Get to know the basics inside and out.

What size of organizations do you typically work with?

We currently work with a wide range of companies, however the level of service we provide typically makes the most sense financially for organizations with 20+ employees as the financial cost of disruption is less than proactively maintaining their IT systems.

I have a limited budget for IT services. How does the program adapt to fit my needs?

Our audit system offers a full x-ray of your IT for free. After that, we are able to walk with you for a fit-for-purpose application. Contact us and we'll be able to understand more of your current situation, in order to provide a better assessment.

Other service providers offer tiered service levels. Why do you not offer that?

Lexcom Systems Group is a Best Managed Services provider, focused on bringing financial benefits via IT and new technologies. Our approach is holistic taking aim into strategic projects and considering various aspects. Thus, a tiered approach isn't the best way to do it. Instead, a project based, custom build application, to meet financial constraints and business goals is our target.

Do you offer after hours support?

Yes. Lexcom Systems Group holds a wide variety of services, that will be provided as needed and as per request. Contact us and let us know better about your current situation, so we can elaborate a strategic plan with you.

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